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Privacy Policy
Last Updated: 20 June 2026
Introduction
Welcome to Reiki Jyoti.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and process your personal information when you access our website, register an account, purchase a course, subscribe to our services, or otherwise interact with our platform.
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Consent
By submitting personal information, registering an account, purchasing a course, subscribing to a service, uploading content, or otherwise interacting with our platform, you expressly consent to the collection, use, storage, processing, and disclosure of your information as described in this Privacy Policy and as permitted by applicable laws.
If you do not agree with any part of this Privacy Policy, you should discontinue use of our website and services.
1. Information We Collect
We collect only the information reasonably necessary to operate our platform and provide our services.
Personal Information
We may collect the following personal information, depending on the services used by the user:
– Full Name
– Email Address
– Mobile Number
– WhatsApp Number (if provided)
– Billing Information
– Account Registration Information
– Profile Photograph or Image (Optional and only if voluntarily submitted by the user for certificate preparation, student identification, attunement scheduling, or related educational purposes)
Submission of a photograph is voluntary unless specifically required for a particular service. Certain features may be unavailable if such information is not provided.
Account Information
For account creation, authentication, communication, and student support, we may collect:
– Registered Mobile Number
– Email Address
– WhatsApp Number (if provided)
– OTP Verification Data
– Login Activity Records
– Communication Preferences
Payment Information
Payments made through our platform may be processed by authorized third-party payment providers, including Razorpay and other approved payment gateways.
We do not store or have direct access to:
– Credit Card Numbers
– Debit Card Numbers
– UPI PINs
– Net Banking Passwords
– CVV Numbers
– Other Sensitive Payment Credentials
Technical and Usage Information
We may automatically collect:
– IP Address
– Browser Type and Version
– Device Information
– Operating System
– Website Usage Data
– Session Information
– Pages Visited and Interaction Data
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
– Providing course access and learning services
– Managing student accounts
– Processing payments and generating receipts
– Delivering certificates and educational content
– Providing customer support
– Improving website functionality and user experience
– Detecting fraud, abuse, or unauthorized activities
– Maintaining platform security
– Complying with applicable legal obligations
We may also use your contact information to:
– Send course-related notifications
– Send account and security updates
– Provide technical support
– Send educational content and newsletters
– Send promotional offers, announcements, events, and service updates where permitted by law or where consent has been provided
We do not sell, rent, lease, or trade personal information to third parties for marketing purposes.
3. Marketing Communications
We may send educational updates, newsletters, promotional offers, course announcements, and other marketing communications through email, WhatsApp, SMS, or similar communication channels.
Users may opt out of promotional communications at any time by following unsubscribe instructions or by contacting us directly.
Service-related communications may continue where necessary for account administration, security, legal compliance, course access, or customer support.
4. Cookies and Similar Technologies
Our website may use cookies and related technologies to:
– Maintain user sessions
– Improve website performance
– Remember user preferences
– Analyze website traffic and usage patterns
Users may disable cookies through browser settings. However, certain website features may not function properly if cookies are disabled.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:
– SSL/TLS encrypted communication
– Secure hosting infrastructure
– Access control mechanisms
– Authentication procedures
– Regular monitoring and maintenance
While we strive to protect user information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Third-Party Services
To operate and improve our services, we may use trusted third-party providers for:
– Payment processing
– Website hosting
– Analytics and performance monitoring
– Email and communication services
– Learning management services
– Security and fraud prevention
– Customer support
Payments may be processed through Razorpay or other authorized payment service providers.
These providers may process information only to the extent necessary to perform services on our behalf and are subject to their own privacy policies and terms.
7. Children’s Privacy
Our services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children. If we learn that information from a child has been collected, we will take reasonable steps to delete such information.
Parents or guardians who believe a child has submitted information may contact us.
8. Your Rights
Subject to applicable laws, you may have the right to:
– Request access to your personal information
– Request correction of inaccurate information
– Request deletion of eligible personal information
– Withdraw previously provided consent
– Request information regarding data processing activities
Requests may be submitted to:
Email: info@reikijyoti.com
9. Data Retention
We retain information only for as long as reasonably necessary to:
– Provide services
– Maintain student records
– Comply with legal obligations
– Resolve disputes
– Enforce policies and agreements
Information that is no longer required may be deleted, anonymized, or archived in accordance with applicable laws.
10. Legal Disclosure
We may disclose personal information when required by:
– Applicable law
– Court orders
– Government authorities
– Regulatory agencies
– Law enforcement agencies
We may also disclose information where reasonably necessary to:
– Protect legal rights and interests
– Enforce our policies and agreements
– Prevent fraud and abuse
– Protect platform security and users
11. Business Transfer
In the event of a merger, acquisition, restructuring, asset sale, transfer of ownership, or similar transaction, user information may be transferred as part of the business assets, subject to applicable legal requirements.
12. Grievance Redressal
Users may submit privacy-related complaints, concerns, or grievances to:
Grievance Officer: Pranab Jyoti Borah
Email: info@reikijyoti.com
We will make reasonable efforts to address grievances within an appropriate timeframe.
13. International Users
Users accessing our services from outside India acknowledge that their information may be processed and stored in India or other jurisdictions where our service providers operate.
By using our services, users consent to such processing and storage.
14. Changes to This Privacy Policy
We reserve the right to modify, update, revise, suspend, or replace this Privacy Policy at any time.
Updated versions will be published on this page with a revised “Last Updated” date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.
15. Contact Us
Business Name: Reiki Jyoti
Founder, Owner & Instructor: Pranab Jyoti Borah
Email: info@reikijyoti.com
WhatsApp: +91 70022 77221
Website: https://www.reikijyoti.com
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)