Privacy Policy
Reiki Jyoti (www.reikijyoti.com)
Last Updated: 01 January 2026
Introduction
Welcome to Reiki Jyoti. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, enroll in our courses, or process payments through our platform. By using our services, you signify your acceptance of this policy.
1. Information We Collect
We collect only the information necessary to provide our services effectively.
Personal Information: We collect your full name, email address, phone number, and billing address when you register or enroll in a course.
Account Data: We collect your registered mobile number for OTP-based login and student portal access credentials.
Payment Data: All payments are processed securely through Cashfree Payment Gateway, which is fully PCI DSS compliant. We do not store, access, or process your sensitive financial data including credit or debit card numbers, UPI PINs or credentials, and net banking passwords.
Usage Data: We may automatically collect your IP address, browser type and version, device information, and pages visited and interaction data to improve website performance and user experience.
2. How We Use Your Information
We use your data exclusively for the following purposes. We provide access to courses and learning materials. We process payments and issue digital receipts. We manage student accounts and provide technical support. We send transactional communications such as course updates and login assistance. We improve website performance and user experience. We comply with legal and regulatory obligations.
We strictly do not sell, rent, or trade your personal information to any third party.
3. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Essential cookies are used for core website functionality. Analytics cookies help us analyze usage and improve our services. Preference cookies save your user settings for a better experience.
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
4. Data Security
We employ industry-standard security measures to protect your information. We use SSL and TLS encryption for all data transmission. We maintain secure server infrastructure. We conduct regular security audits. We enforce strict access controls and authentication.
While we strive to ensure maximum security, no internet transmission is 100% secure. In the event of a data breach affecting your rights, we will notify you within 72 hours.
5. Third-Party Services
We use the following trusted third-party services to operate our platform. Cashfree is used for secure payment processing. WooCommerce is used for eCommerce management. Tutor LMS is used for course delivery. Google Analytics is used for website analytics. These services operate under their own privacy policies. We recommend reviewing them separately.
6. Children’s Privacy
Our platform is intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has registered on our platform, please contact us immediately at info@reikijyoti.com and we will promptly delete such data.
7. Your Rights
You have the following rights regarding your personal data. You may request access to or a copy of your personal data. You may request correction of inaccurate or incomplete information. You may request deletion of your account or data, provided it does not conflict with legal, tax, or accounting requirements. You may withdraw your consent at any time.
To exercise any of these rights, contact us at info@reikijyoti.com. We will respond within 30 days.
8. Data Retention
We retain your personal data only for as long as necessary to provide our services and to comply with legal, tax, or regulatory obligations. Once no longer required, data is securely deleted or anonymized.
9. Grievance Redressal
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer. Grievance Officer: Pranav Jyoti Bora. Email: info@reikijyoti.com. We will respond to all grievances within 30 days of receipt.
10. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be reflected with an updated revision date on this page. For significant changes, registered users will be notified via email. Continued use of our services constitutes your agreement to the updated policy.
11. Contact Us
Business Name: Reiki Jyoti.
Owner: Pranab Jyoti Borah.
Email: info@reikijyoti.com.
WhatsApp: +91 70022 77221.
Website: www.reikijyoti.com.
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST.
Disclaimer
Reiki Jyoti provides spiritual education and complementary energy healing training. Our services are not a substitute for modern medical treatment or professional medical advice.